ABOUT GONE SHIPPING

Built for the businesses that move the world.

Since 2017 we've been quietly building a logistics network that customers in 220+ countries trust to move what matters — and the technology to keep them in the loop the whole way.

Our story

From a single van to a global network

Gone Shipping was founded in 2017 in Neptune Beach, Florida with a simple idea: shipping shouldn't be a black box. Customers deserved to know where their packages were and when they'd arrive — in real time, every step of the way.

Eight years later we operate in 220+ countries and move millions of packages a year. Our customers range from solo Shopify sellers to Fortune 500 manufacturers — all served by the same network and the same obsession with transparency.

What hasn't changed: every shipment we touch comes with the tracking, communication, and care our first customer got in 2017.

What we stand for

Four values that guide every decision

From how we build software to how we route trucks, these are the principles we hold our team to.

01 · Transparency

No black boxes

From shipping label to signature, every event is logged, surfaced, and verifiable. If we don't know something, we tell you.

02 · Reliability

Boring, on purpose

99.4% on-time delivery isn't an accident — it's a system. Predictable shipping is the foundation of every business we serve.

03 · Care

Real humans, real time

When something goes wrong — and sometimes it does — you get a person on the phone, not a chatbot, and a fix the same day.

04 · Sustainability

Lighter footprint

Route optimization, EV final-mile, and biofuel partnerships have cut our per-package emissions by 38% since 2020.

Our journey

Eight years of compound growth

The milestones that shaped the company we are today.

2017

Founded in Neptune Beach, FL

Gone Shipping launches with a single delivery van and a vision for transparent shipping.

2019

First international corridor

US–Canada cross-border service launches with same-week delivery.

2021

Real-time tracking platform launches

Live maps, automated email updates, and proof-of-delivery photos roll out across the network.

2023

220-country milestone

With new partner-carrier integrations, we reach our goal of true worldwide door-to-door coverage.

2025

15 million packages annually

Growing 4× year over year while maintaining 99.4% on-time delivery.

Leadership

The people running the network

Logistics, technology, operations, and people — led by a team that's been doing this for decades combined.

James Davidson

Chief Executive Officer

Sarah Mitchell

Chief Operating Officer

Michael Roberts

Chief Technology Officer

Lisa Tan

Chief Financial Officer