Last updated: March 1, 2026
Gone Shipping LLC ("Gone Shipping," "we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our shipping services and website.
We collect information you give us directly (name, address, contact details, shipment information), information collected automatically when you visit our site (IP address, device, cookies), and information from third parties (carrier partners, payment processors).
We use personal information to deliver shipping services, process payments, communicate about your shipments, improve our products, comply with legal requirements, and prevent fraud.
We share information with carrier partners required to deliver your shipment, third-party service providers under data-protection agreements, and legal authorities when required by law. We never sell your personal information.
We use cookies for essential site functions, analytics, and personalization. See our Cookie Policy for details.
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. No system is perfectly secure, but we work hard to protect your information.
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. EU/UK residents have rights under GDPR; California residents have rights under CCPA. To exercise these rights, contact us at privacy@goneshipping.com.
We retain shipment data for the period required to provide our services and meet legal obligations, typically 7 years for billing records. You may request deletion at any time, subject to our legal obligations.
As a global shipping company, we transfer information across borders. We use Standard Contractual Clauses or equivalent legal frameworks to protect data when it's transferred outside your country.
We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on our website.
For questions about this Privacy Policy or to exercise your rights:
Email: privacy@goneshipping.com
Mail: Gone Shipping LLC, Attn: Privacy, 1100 Seagate Ave Suite 117, Neptune Beach, FL 32266, USA
Get a quote, schedule a pickup, or talk to our team about a tailored shipping plan.